Frequently Asked Questions
Everything you need to know about transforming your sleep experience.
What makes the SmartGRID technology different from memory foam?
Unlike memory foam, our patented SmartGRID technology is made from hyper-elastic polymer that does not trap body heat. It provides soft comfort for your shoulders and hips while maintaining firm support for your back.
Do you offer a trial period for your mattresses?
Yes, we offer a 100-night risk-free trial. If you are not completely satisfied with your sleep quality within the first 100 nights, you can return the mattress for a full refund.
How long does shipping take for home furniture items?
Most orders are processed within 24-48 hours. Depending on your location, delivery typically takes between 5 to 9 business days.
What is the warranty coverage on The Sleep Company products?
Our mattresses come with a comprehensive 10-year limited warranty covering manufacturing defects and structural sagging, ensuring long-term peace of mind.
Are your materials safe and eco-friendly?
Absolutely. All our products are made with non-toxic, food-grade materials that are hypoallergenic and resistant to dust mites, making them safe for children and adults alike.
What payment methods do you accept?
We accept all major credit and debit cards, net banking, UPI, and offer flexible EMI options to help you invest in your sleep health comfortably.